0016468377391 Open 24 hours 7 days a week
E-mail: info@buylanyard.com

General Information

Can I get a quotation?
The best way to get a quote is by going to the order now page and following the step and you will get the quote instantly before you place the order. Or if you have a special request you can simply email us at sales@buylanyard.com and we will be more then glad to help you out.
What is your minimum order of lanyards?
The minimum order of lanyards is 30 lanyards. The minimum quantity is set because of such low prices we are offering on the lanyards.
Is there a mold charge, setup fee, or any other hidden fees?
No. There's no fine print; we do not have a mold charge, setup fee or any other hidden fees. In addition to the lowest pricing in the industry, we also offer the best quality and a 100% customer satisfaction.
Can my order be split into different colors?
Yes, you can split your order into different colors for an additional cost of $20 per color and the minimum for each color is 30 qty
Can custom colors be RUSHED?
No, Custom colors or PMS Colors can't be RUSHED. They Require Minimum 10 - 12 days.
Imprint area of ID reel?
Imprint area of ID reel is around 20mm on diameter.
What colors can I choose from?
Our company has stock colors which consist of black, white, red, yellow, orange, green, blue, and navy blue. Our custom colors consist of all the PMS colors for an additional cost of $35. There is a minimum quantity of 100 for custom colors
What colors can I choose from?
Our customers are pleasantly surprised by the amount of options that we offer. Our color chart features over 750 different colors. And if you do not find the color you are looking for then please call us at 0016468377391. Also we can match ANY color from ANY color chart.
Can I put a logo or emblem on my band?
Yes you can and it can be sent in the following format: JPEG, GIF, PSD, BMP, TIFF, PNG, EPS.
What are the lanyards made of?
YAll of our lanyards are made up of highest quality threads. Our lanyards are widely spread and very durable to last more than they are expected.
How many characters fit on a band?
We can use the front of band for 20-24 characters depending on the style of font and also back side up to 20-24 characters.
What happens if there is a mistake with my order ?
We will do everything in our power to make sure your order meets your specifications and time requirements. Should a problem arise with an order, your sales executive will do everything he/she can to create a solution.
What if I need to cancel my order?
If your order is not in production stage then we will be able to cancel the order without any charge.
Do you ship outside the US, to APO/FPO addresses, or to a PO Box?
We do ship Lanyards worldwide, but unfortunatly we are not currently accepting APO/FOP and PO Box addresses.
Do you charge sales tax?
We charge sales tax for all purchases shipped to Texas addresses unless we have a Valid Resale Tax Certificate or a Tax-Exempt Certificate on file prior to you're placing an order.
How can I track my order?
On every page of our website you will see on the top right corner a link that says track your order. From there you can enter your order number and your E-mail address and one of our sales representative will reply back to you with the status and tracking number of your order.
Can we split sizes and still receive the same price break?
Yes, you can split the sizes of wristbands, but there will be $40 mold fee.
What is our turnaround time?
Our turnaround time is the fastest in the market. We guarantee the products will be produced and delivered to your doors within 15-18 days
Lowest price guarantee
We offer lowest price guarantee in the market. If you receive a price quote lower than our company, please provide us the invoice and company name and we will beat the price by 10%.
How long does it take to get a digital proof?
It will take anywhere from 4-6 hours.
What is a digital proof?
A digital proof is a digital image of how your wristbands will look. We will show you a image before we start production. You can make as many changes as you like to the digital proof until you are satisfied.
How can I confirm to the proof I received?
Simply reply to the proof email stating that you confirm the proof layout and then we will start production.

Payment Information

What methods of payment are accepted?
We accept following credit cards: Mastercard, Visa, Discover or American Express. You may also pay with PayPal.
The method of pay by check is also available for customers who wish to mail a check.
Purchase orders are accepted for schools, certain non-profit groups and government organization.
Do you charge sales tax?
We do not charge tax. We also do not charge any other fees such as customs/brokerage fee.
How to place an order if you are a school with purchase order (PO)?
Go to the order now page and follow the steps and place the order with your specification. Then once you are at the checkout page, enter your shipping and billing information and below that there will a option to "Pay by check." Click that option and select submit. You will get a order number and you will need to put that order number on your PO and fax in a official school/government PO to 0016468377391.

Shipping/Production

What is the freight?
The shipping cost will be provided to you in the order now page. The shipping cost varies according to the quantity you order.
Do you ship to APO/FPO addresses, or to a PO Box?
We only ship to physical address.
How long will it take before I receive my lanyards?
When you place your order it will give you multiple options on delivery. It will give you guaranteed delivery date before your complete your order.
How accurate is your delivery date?
We guarantee the delivery time of your order. 98% of our packages are delivered to our customers on the date specified on their receipt.

Tracking

How can I track my order?
You can call us at 0016468377391 or you can ask our live chat and they will give you a update on your order. Also once the order is shipped you will also get a email on the tracking number of your order.
Will I get a tracking number once my order is shipped?
Yes, a tracking will be emailed once the order is shipped.

Other Questions


If you have a question that was not answered here then feel free to call us at 0016468377391 or email us at sales@buylanyard.com and we will get back with you within 24 hours.